#1: Can't play, reinstall or do anything with CC5 Author: spud, Posted: Sun Dec 19, 2004 6:57 pm — Hi
Is anyone able to help me?
I went to uninstall CC5 so I could install the full version for GJS however stopped after a few sec because I thought I made a mistake. I am now unable to uninstall CC5 using the option in the program menu I get an "error extracting support file" message. I can't use windows to uninstall/remove the program as I get an "error extracting support file" message as well. I am also unable to play CC5 I get a "CC string error" message. When I insert the CD and get the option to play or install etc I am unable to get any further than this window as the computer freezes on any of the options. I am also unable to explore the CD using windows explore; the computer just constantly reads the CD without any result. I tried a system restore option without any success.
I am running XP Pro and I have CC5 running in win 98 Compatibility. I am pretty sure that I am missing some files but I done know which ones and can't get them off the CD.
If anyone can help that would be great,
Thanks for you help
#3: thanks Author: spud, Posted: Fri Dec 31, 2004 5:14 pm — Hi
I tried all that but still no joy. I think I will have to reformat my computor to get it to work again, which I am not to in a great hurry to do. Thanks for your help and advice.
Have a Happy New Year
Cheers Spud
#4: Author: bambam887, Location: BelgiumPosted: Sun Jan 02, 2005 11:41 am — I think there is a solution to your problem, I think it was given in the past by Senior Drill.
Need to look for it
#5: Author: Destraex, Posted: Fri Jan 14, 2005 2:06 pm — I had an uninstall problem from a screwed up install and this enabled me to install the game again and so may help you.
Browse to the link above in regedit and search for CC5
It should find the below key which you should delete (export it first so that if I am wrong you can add it again)
{66545400-DEF6-11D3-A09A-00E02919016C
Hope this helps as it forces windows to see the program as a new one
My original problem was the game would try to uninstall itself but not do it and go straight to the finished screen. Every time I clicked on install the game wanted to remove itself no matter how many times I tried.
