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#1: Close Combat Series Win7 problem Author: -Jager-, Location: stockholm

Posted: Tue Apr 20, 2010 6:53 pm
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Hey I am new here! I have some problem whit
Cc The Ryssian front,Cc Invasion Normandy,Cc Cross of Iron and Cc Modern Tactics.

They Start but crash when i load a battle. The Pc chrash and blue screen!

I have Windows 7
AMD Sepron pro 3000
Video card ATI Radeon HD 2600

Only Close Combat The Longest Day work Smile

I have tested the win Compatibility on all but it dont work!

#2: Re: Close Combat Series Win7 problem Author: Tippi-Simo, Location: Helsinki

Posted: Tue Apr 20, 2010 7:46 pm
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Hello and welcome.

Interesting problem. Hopefully all these get solved before I change from XP to W7 or Vista.

#3: Re: Close Combat Series Win7 problem Author: squadleader_id, Location: Soerabaja

Posted: Tue Apr 20, 2010 11:54 pm
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CC2, CC4 and CC5, CoI, CCTWAR and CCTLD works fine on my Win7 Ultimate x32 machine.
Can't install CC3 though...can't get past the install restriction screen.

#4: Re: Close Combat Series Win7 problem Author: vonB,

Posted: Tue Apr 20, 2010 11:56 pm
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I would think they can be persuaded to work, if not without some gremlins. I am running Cross of Iron on Win7 with no problems at all. Compatibility Mode is XP SP2 and run as Admin.

I have got CCIV to work using the Compatibility Troubleshooter, and accepting it's recommendations. The Game loads and plays fine, but crashes on Exit. Minor inconvenience.

The Videos can screw things up when loading some CC. Launch CC with the [Ctrl] key held down, and it will take you straight to the Options Dialog. Switch off the Videos. See if that gets you a bit further...

#5: Re: Close Combat Series Win7 problem Author: vonB,

Posted: Wed Apr 21, 2010 12:17 am
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Just installed CCIII on my Win7 Box. Run the cc3setup.exe program in XP SP2 Compatibility. Installation completed with no gremlins.

Run the cc3.exe in XP SP2 Compatibility, and the Game runs fine, with the same issue as CCIV, that is crashes on Exit, though Win7 traps it and tells you it's looking for a solution, which there probably isn't.

I have found the Compatibility Troubleshooter to be surprsingly effective. Look for it in the Right-Click Menu when selecting a program to launch.

#6: Re: Close Combat Series Win7 problem Author: -Jager-, Location: stockholm

Posted: Wed Apr 21, 2010 3:56 pm
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Hey Tanks! I Tested CC3 and Cross of iron.
Whit win7 Compatibility mode Windows xp Service pack 2..
The both games runs finne untill I get in to the game manu.
When i select something "Option" the game crash..

#7: Re: Close Combat Series Win7 problem Author: vonB,

Posted: Wed Apr 21, 2010 10:12 pm
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When you launch the Game, go straight to the 'Options' Dialog (F8 key) and switch off Video (if it isn't already). Alternative is to launch CC holding the [Ctrl] Key down as this should take you straight to the Options Dialog.

Make sure you are running the program in Administrator Mode.

Also, Right Click on the cc3.exe file and select Compatibility Troubleshooter and follow the prompts. Accept it's first recommendations and see if that helps.

Another thing you might try is changing the Computer's Graphics to 16bit colour (as it's probably defaulted to 32bit). CC runs in 16bit, and changes the resolution for the purpose which is fine with Win95/98 which it was developed for. I know it can cause problems in certain situations. It can be a pain if you have to switch colour modes every time to start and finish playing, but if that's the way it works, don't knock it Wink

Windows 7 (or Vista) does not like to let any program work in full screen (as opposed to a maximised Window), so any program that wants full screen control is likely to have issues. I think Win7/Vista is much fussier than previous releases of Windows about this.

As I said, I ran the Compatibility Troubleshooter on CCIII (cc3.exe) and let it make the settings, which worked. The only issue being when exiting the program, Windows traps an error (probably a GPF of some sort) and tells you that it is not responding, when you can then close it. I haven't found it to have any negative effects on the game in any other ways. I don't get that with CoI, just CCIII.

I think CoI is a better version of CCIII. For a newcomer, I would say don't bother with CCIII at all, just get CoI. You can still play the classic CCIII Grand Campaign(s), Operations(s), and Battle(s) anyway, and you get an extra Campaign ceated for CoI which I think is excellent. Read the Operation and Battle Briefings from battle to battle!. The AI is better in as much as it forces you to be more cohesive with the way you command your Force. It is debatable whther the Tactical AI is any better. Probably not much on the whole, but I think it is an improvement.

CC3/CoI is fairly unique out of all the Series in the way it allows you a far more initimate experience with your Battle Group. Do you still have ANY of the original force which set out in 1941 at the end in 1945? It can be hard enough getting them to last an Operation sometimes... This is one of the reasons it is my favourite, quite apart from the excellent Custom Battle creator (Scenario Editor), providing limitless 'what if's' and just messing about if the fancy takes you. Ever lined up 15 Tiger II's against 15 JSII's on on eof hte open Kursk Maps and let them slug it out? Who normally wins do you think? It was not quite what I expected, and the results are pretty consistant.

#8: Re: Close Combat Series Win7 problem Author: -Jager-, Location: stockholm

Posted: Fri Apr 23, 2010 1:38 pm
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Nope it' look's like it's not working!
if it aint crash and restart it get stuck.
I could switch back to my old graficcard if i dont finnd a other way!

can i turn off 3d accelerator some how on the Graficcard?

#9: Re: Close Combat Series Win7 problem Author: vonB,

Posted: Fri Apr 23, 2010 10:14 pm
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Quote:

can i turn off 3d accelerator some how on the Graficcard?

Normally done using the utility DXDIAG.exe which can be launched from the 'Run' option in the Start Menu. If your Win7 doesn't show this, change the Properties of the Start Menu so that it does. Also, ATI usually has some Control Panel which you could look at to tweak Graphic Settings.

Before changing any Acceleration Settings, you might try disabling DirectDraw and see if that helps.

p.s. Look in the Event Logs to see if anything useful has been logged there. If an Application hangs or crashes, there should be something logged. It may or may not prove useful, but anything that helps us identify why they will not run on your System while it does on ours would be useful.

#10: Re: Close Combat Series Win7 problem Author: -Jager-, Location: stockholm

Posted: Sun Apr 25, 2010 2:50 pm
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I am not realy good at computers but i tested
to tweak Graphic Settings and disabling DirectDraw.
Direct3D accelaration to.

Now i am trying to whatch the minidumps

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1053

Additional information about the problem:
BCCode: 116
BCP1: 86F81510
BCP2: 8D35EC4E
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\042510-32203-01.dmp
C:\Users\Jolle\AppData\Local\Temp\WER-74156-0.sysdata.xml

#11: Re: Close Combat Series Win7 problem Author: vonB,

Posted: Sun Apr 25, 2010 6:42 pm
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The Blue Screen means (99.9%) that there is an issue with a Driver. Make sure that all your Drivers are up to date, especially the Graphics, as this is probably the most likely source of the problem.

Can you make a note of the hex strings shown on the Blue Screen? i.e. the 0x00000000 or similar, as they can sometimes be used with the MS Knowledge Base to identify specific issues.

Can you get into the Game Options at all? For example, it might help to set the resolution in the Game to the same as the Desktop, as this would prevent the game from trying to change the PC's resolution which could be causing the failure.

Clutching at straws a bit, but if we hammer enough possibilities, we might just crack it.

p.s. those Dumps are unlikley to be very helpful except to an MS tech. You may get better Intel from the Event Logs if you know where they are. They are part of the Admin Tools accessed from the Control Panel as I recall (sorry, I am on my XP box at the moment).

#12: Re: Close Combat Series Win7 problem Author: vonB,

Posted: Sun Apr 25, 2010 7:21 pm
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Just checked on my Win7 box, and the Event Viewer is available from the Administrative Tools in Control Panel. Look in the Windows Logs for Application and find any entries marked as Error. For example, my CCIII crashes on Exit and there is an entry that shows:

Log Name: Application
Source: Application Error
Date: 21/04/2010 01:10:38
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: TheWizard
Description:
Faulting application name: CC3.Exe, version: 3.98.12.902, time stamp: 0x366edb3b
Faulting module name: CC3.Exe, version: 3.98.12.902, time stamp: 0x366edb3b
Exception code: 0xc0000005
Fault offset: 0x0009fd02
Faulting process id: 0xe1c
Faulting application start time: 0x01cae0e704f58188
Faulting application path: C:\Program Files\Microsoft Games\Close Combat III\CC3.Exe
Faulting module path: C:\Program Files\Microsoft Games\Close Combat III\CC3.Exe
Report Id: 4fd49524-4cda-11df-9ed5-0011112b0dc2

Amongst other stuff, although with me, CC3.exe does not Blue Screen. As it is not a show stopper for me, I have not bothered to try and research this in more detail, but with you, it is rather more severe, so is maybe worth more persistence.

#13: Re: Close Combat Series Win7 problem Author: -Jager-, Location: stockholm

Posted: Mon Apr 26, 2010 12:45 pm
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Yea i selected Dont auto restart after crash.
So i was able to se blue screen

Basicaly it tells cheak fore new hardwear or softwear is properly installed
Nr (0x855ee510,0x8e3c1c4e,0x00000000,0x00000002)

This report show up in Event viewer
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.

Dunno i dont see anny reports of Application CCIII

I down loaded this
http://support.amd.com/us/kbarticles/Pages/CatalystAGPHotfix.aspx

#14: Re: Close Combat Series Win7 problem Author: -Jager-, Location: stockholm

Posted: Mon Apr 26, 2010 3:28 pm
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I tested some differnet grafic softwear!
And i got to the the Battle map Shocked

but it's a nother problem "Cant acces surfes lock?"

I have select Dxdiag.exe disable directdraw but the game tells the same error again

#15: Re: Close Combat Series Win7 problem Author: schrecken, Location: Sydney, Australia

Posted: Mon Apr 26, 2010 8:11 pm
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http://www.closecombatseries.net/CCS/modules.php?name=Content&pa=showpage&pid=101#2

#16: Re: Close Combat Series Win7 problem Author: -Jager-, Location: stockholm

Posted: Mon Apr 26, 2010 9:14 pm
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Yea i know! But wy do CC3 tell me again! After i disable the Directdraw

I got 2 Dxdiag.exe ?

#17: Re: Close Combat Series Win7 problem Author: vonB,

Posted: Tue Apr 27, 2010 4:52 pm
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Checkout Schreckens Link above. 'Cannot access surface for lock' is not an uncommon problem especially with older CC's on newer PC systems. However, I haven't heard of anyone not being able to fix it, so I think (X fingers) you are only moments away from playing the game at last!

Disabling DirectDraw should solve this. Please double check.

#18: Re: Close Combat Series Win7 problem Author: vonB,

Posted: Tue Apr 27, 2010 5:08 pm
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Bizarre... How did you get 2 different DXDIAG Diagnostics to appear? That indicates to me that there are issues with your Graphics Drivers.

It looks like you are using the Microsoft supplied ATI Drivers. I recommend you use the ATI Catalyst Drivers:

Checkout www.ati.com

Here is the Catalyst Driver (assuming you have the 32 bit edition of Win7):

http://support.amd.com/us/psearch/Pages/psearch.aspx?type=2.4.1&product=2.4.1.3.2&contentType=GPU+Download+Detail&ostype=Windows+7+-+32-Bit+Edition&keywords=&items=20

This is the 64bit Driver:

http://support.amd.com/us/psearch/Pages/psearch.aspx?type=2.4.1&product=2.4.1.3.2&contentType=GPU+Download+Detail&ostype=Windows+7+-+64-Bit+Edition&keywords=&items=20

I also found this related to your Adapter, but would be cautious about applying it unless all else fails:

http://support.amd.com/us/kbarticles/Pages/CatalystAGPHotfix.aspx

#19: Re: Close Combat Series Win7 problem Author: -Jager-, Location: stockholm

Posted: Tue Apr 27, 2010 10:33 pm
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oh the first Dxdiag is the new one, the second one is direct 7 that i shearched fore.
I think i used the Microsoft softwear because it worked whit CC3 and dident crash

But i will test more tomorrow ! Smile

#20: Re: Close Combat Series Win7 problem Author: vonB,

Posted: Tue Apr 27, 2010 10:47 pm
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Generally, working with the Microsoft supplied Drivers is a good idea, because they have been tested with the OS, but they can be a bit old.

Also make sure you have ALL the Microsoft Critical updates applied and the latest DirectX (unless the Graphics Drivers state otherwise).

Close Combat Series -> Tech Support

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